Question 1:
The measurement for bust stated 16". What does that mean and can it fit bust size 32C?
16" means 16 inches.
The measurement is measured by one side of the garment lying flat. The bust measurement of 16" can fit up to bust chest circumference of 32" regardless of cup size.
Tip: Tally using your bra measurement. If you are wearing 34B or 34C, look for measurement of 17" or 18" which can fit better.
Question 2:
This is my first time purchase. How can I make sure the dress will fits me without trying?
Please have a measuring tape with you. It can roughly guide you to the size of the dress.
Tip: Measure one of your own favourite dress. So when you make purchase, you will know the measurement and length that fits you well.
Question 3:
What is the difference between normal postage and Registered mail?
Normal Postage
There is no tracking number for your parcel.
If you did not receive your parcel, SingPost is unable to track the item.
Registered mail
A tracking number is provided for your parcel.
You can go to www.singpost.com.sg to track your items whereabouts.
Tip: Please opt for registered mail if you are buying 2 or more items.It acts as an insurance. Milly Walker and SingPost are unable and not reliable to help track your items.
Question 4:
Is there a difference in the delivery method between normal and registered mail?
There is no difference on the delivery method.
For small parcel, the postman will slot into your mailbox regardless of normal or registered mail.
For bigger parcel, the postman will deliver to your doorstep.
If no one is at home, the postman will issue a collection receipt. You will need to visit the nearest SingPost office (with the receipt) to receive your parcel on the next working day.
Question 5:
How long does SingPost takes to deliver?
Approximately 2 - 3 working days.
Question 6:
I opt for normal postage and I have not receive the parcel after 5 days, what can I do?
Call the nearby SingPost office to check. The postman might have forgotten to leave the collection reciept.
Alternatively contact Milly Walker and ask to take note of the return parcel. (Please do not accuse us for not sending out the parcel. We are not in charge of delivery.)
Question 7:
For white and light(pastel, yellow, cream, baby colours, etc) colour garments, are they sheer?
Please take note regardless of the material thickness, nude undergarments are always recommended for white and light colour garments. Sometimes even with an inner lining, please expect a little see-through for light colours especially under the sun or strong lighting.
Question 8:
Can I exchange if I don't like the dress?
We do not have an exchange or refund policy. Exchange or refund is only (based on case by case) for those defect items and must be reported within 5 days starting from the date of the parcel posted. No negotiation after exchange period stated above.
Please ask as much questions before you purchase the dress. Especially if you are very particular on the length, material thickness, etc.
Question 9:
Can I exchange if the dress colour fades after washing?
Milly Walker is not responsible for any colour faded garments after washing (see Laundry Care). Milly Walker's responsibility is only to make sure the garment's printing is perfect and sewing is in tact before posting.
Laundry Care
Washing Instructions:
- Hand washing of apparels is advisable
- Avoid using the spin dry function, especially for delicate material such as satin, chiffon, lace, knit wear, etc
- For apparels with more than 2 tone colours, avoid soaking in water
Note: Items damaged due to inappropriate washing or color faded after washing, are not eligible for any exchange or refund. Exchange will only be made for items with manufacturing defects.
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The measurement for bust stated 16". What does that mean and can it fit bust size 32C?
16" means 16 inches.
The measurement is measured by one side of the garment lying flat. The bust measurement of 16" can fit up to bust chest circumference of 32" regardless of cup size.
Tip: Tally using your bra measurement. If you are wearing 34B or 34C, look for measurement of 17" or 18" which can fit better.
Question 2:
This is my first time purchase. How can I make sure the dress will fits me without trying?
Please have a measuring tape with you. It can roughly guide you to the size of the dress.
Tip: Measure one of your own favourite dress. So when you make purchase, you will know the measurement and length that fits you well.
Question 3:
What is the difference between normal postage and Registered mail?
Normal Postage
There is no tracking number for your parcel.
If you did not receive your parcel, SingPost is unable to track the item.
Registered mail
A tracking number is provided for your parcel.
You can go to www.singpost.com.sg to track your items whereabouts.
Tip: Please opt for registered mail if you are buying 2 or more items.It acts as an insurance. Milly Walker and SingPost are unable and not reliable to help track your items.
Question 4:
Is there a difference in the delivery method between normal and registered mail?
There is no difference on the delivery method.
For small parcel, the postman will slot into your mailbox regardless of normal or registered mail.
For bigger parcel, the postman will deliver to your doorstep.
If no one is at home, the postman will issue a collection receipt. You will need to visit the nearest SingPost office (with the receipt) to receive your parcel on the next working day.
Question 5:
How long does SingPost takes to deliver?
Approximately 2 - 3 working days.
Question 6:
I opt for normal postage and I have not receive the parcel after 5 days, what can I do?
Call the nearby SingPost office to check. The postman might have forgotten to leave the collection reciept.
Alternatively contact Milly Walker and ask to take note of the return parcel. (Please do not accuse us for not sending out the parcel. We are not in charge of delivery.)
Question 7:
For white and light(pastel, yellow, cream, baby colours, etc) colour garments, are they sheer?
Please take note regardless of the material thickness, nude undergarments are always recommended for white and light colour garments. Sometimes even with an inner lining, please expect a little see-through for light colours especially under the sun or strong lighting.
Question 8:
Can I exchange if I don't like the dress?
We do not have an exchange or refund policy. Exchange or refund is only (based on case by case) for those defect items and must be reported within 5 days starting from the date of the parcel posted. No negotiation after exchange period stated above.
Please ask as much questions before you purchase the dress. Especially if you are very particular on the length, material thickness, etc.
Question 9:
Can I exchange if the dress colour fades after washing?
Milly Walker is not responsible for any colour faded garments after washing (see Laundry Care). Milly Walker's responsibility is only to make sure the garment's printing is perfect and sewing is in tact before posting.
Laundry Care
Washing Instructions:
- Hand washing of apparels is advisable
- Avoid using the spin dry function, especially for delicate material such as satin, chiffon, lace, knit wear, etc
- For apparels with more than 2 tone colours, avoid soaking in water
Note: Items damaged due to inappropriate washing or color faded after washing, are not eligible for any exchange or refund. Exchange will only be made for items with manufacturing defects.
